House Rules:
1. No Smoking: Smoking is strictly prohibited inside the property. Smoking is only allowed in designated outdoor areas.
2. No Parties or Events: The property is located in a quiet and residential area. Please respect our neighbors and avoid hosting parties or events.
3. Checkin/Checkout: Checkin is available from 3:00 PM, and checkout is required by 11:00 AM. Please let us know if you need any flexibility, and we will do our best to accommodate.
4. Noise Levels: Quiet hours are from 10:00 PM to 8:00 AM. Please keep noise to a minimum during these hours to respect the comfort of our neighbors and other guests.
5. Garbage Disposal: For your convenience, you will find the shut at the hall.
6. Pets: No pets are allowed.
7. Visitors policy:
- Maximum Capacity: The apartment allows a maximum of 3 people, including yourself.
- Mandatory Registration: Companions and visitors must be registered at check-in or at least 24 hours in advance, providing an original ID.
- Overnight Stays: If a visitor stays overnight, they will be considered a guest, and an additional guest charge will automatically apply for the entire duration of the reservation.
- Not registered visits: We reserve the right of admission for unregistered visits to ensure the safety of our guests.
- Responsibility: The main guest is responsible for the behavior and any damage caused by their visitors.
- Parties and gatherings are strictly prohibited.
This is a building with quiet hours and respectful neighbors. Violations may result in immediate cancellation without refund.
- Maximum occupancy limits must be respected.
If visitors will stay overnight, they must be included in the original booking or approved by the host.
- No commercial activities, filming, or events are allowed without written permission from the host.
- Quiet hours are from 10:00 PM to 8:00 AM.
8. No Minors: Minors are only allowed on the property if accompanied by their parents or legal guardians with original birth certificate. Thank you for your understanding.
9. Cleanliness: Please treat the property with respect. Keep the space tidy and report any damages or issues immediately, feel free to add extra light or deep cleaning for an extra fee.
10. Codes and Access: Please fill up the web check-in form so you have everything you may need for a nice and smooth check in at the building and flat.
11. Air Conditioning: Please turn off the air conditioning when leaving the property to conserve energy.
12. Is parking available?
Yes we have free but limited parking lots, Please arrange with us in advance to coordinate the service and confirm space availability.
13. Is early check-in possible?
If we don’t have a reservation checking out the same day, early check-in is possible, and we’ll be happy to arrange it. Otherwise, we can securely store your luggage and let you know as soon as the space is ready. We’ll do our best to get everything prepared as quickly as we can!
14. Is late check-out possible?
If no reservation is scheduled to check in on your departure day, we’d be glad to offer you a few extra hours free of charge. For check-outs later than 1 PM, we will charge extra fees, we recommend booking an additional night to give you the flexibility to leave at your convenience. Let us know, and we’ll confirm what’s possible!
15. Do you provide cleaning during our stay?
Your space will be thoroughly cleaned before your arrival. If you’d like additional cleaning during your stay, we can arrange it for an extra fee. Just let us know your preferences, and we’ll take care of the rest!
16. Is laundry available?
We have on premises laudry vending machines that you will be able to use.
VERY IMPORTANT
We are obligated to charge The Value Added Tax (VAT) according to the following rules.
* Non-resident Colombians abroad
* Residents in Colombia
* Foreigners with more than 90 days in Colombia
* Guests who need an invoice in the name of a company
* Guests who do NOT have the migration stamp in Colombia marked (PT)
This is a brand new building so amenities floor is not ready yet, thats why we are providing a especial launching discount to all our first reservations.
Andras
January 2026Everything perfect, stylish, clean and comfortable apartment, high quality cosmetics, great view, very safe due to the automated entry system and guards.
Yordy
January 2026An excellent stay. Everything was perfect: cleanliness, comfort, and truly friendly service. You can feel the care in every detail. I would definitely come back and recommend it 100%.
Victor
January 2026This place was definitely with the $. Great location, peaceful, plenty of restaurants within walking distance and even a big shopping store “El Éxito” which sold everything within a 10 min walk. The staff was great!! Would definitely stay again without hesitation.
Barbara
December 2025Appartement magnifique et très propre. La cuisine est extrêmement bien équipée, avec un grand réfrigérateur et une laveuse, ce qui est très appréciable. L’espace est à la fois fonctionnel et confortable. Belle terrasse:) Nous avons vraiment adoré notre séjour et recommandons vivement ce logement. L’entrée de l’immeuble est facile et très sécuritaire. Seul petit bémol : la piscine était parfois fermée pour entretien lorsque nous souhaitions y aller, et à certaines occasions, l’étage extérieur complet était inaccessible. Mais bon, ce n’est pas très grave.
Pe
November 2025Die Lage war sehr ruhig. Das Appartement ist jedoch sehr hellhörig, da es „Lüftungsschlitze“ ins Treppenhaus und auf die Straße hin gibt, die nicht verschlossen werden können. Die Straße ist wenig befahren, daher war es vom Lärm her ok. Wir hatten jedoch Nachbarn, die nachts zwischen 3 und 4:30 Uhr nach Hause gekommen sind und sich mehr als zuhause fühlten; einmal sogar eine Party mit mehreren Personen feierten. Die Rezeption regelte dies jedoch umgehend. Schade, dass es Menschen gibt, die sich nicht benehmen können. Da MIXA nichts dazu kann und schnell reagiert hat, gibt es dennoch fünf Sterne. Mitarbeiter an der Rezeption sind sehr nett und hilfsbereit.
Joel
November 2025Todo excelente, muchas gracias
Aamir
November 2025Excellent !
Lauren
December 2025Excelente lugar para una estadía corta o larga, muy completo el edificio
Jeremy
December 2025The host were very responsive and helped me with every question I had and made me feel welcome. I felt safe walking by myself to the super market and nearby restaurants. I will definitely stay here again!
Nathalie
August 2025Awesome place!!!
Juan
August 2025Un lugar muy bueno, perfecto para quedarse, desde el orden hasta donde está ubicado
Julie
August 2025Excellent place in Medellin! I would definately return. The place is new and staff is really welcoming. The apartment is fully equipped and is great for both short and long term. Loved it!
Brian
July 2025Place is not fully developed but I’m definitely looking forward to coming back once the pool is finished! Loved the place
Elton
July 2025We have been going to Medellin for a while and we found the place where we will keep going back to. Great building amazing room. awesome people.
José
July 2025**Absolutely amazing stay!** I just stayed at the best apartment I’ve ever experienced in Medellín. The industrial look & feel is perfectly done, with every detail thoughtfully designed. The welcome kit was such a nice touch and made arrival feel extra special. The location is unbeatable, close to all the best spots in El Poblado, yet peaceful enough to relax. Hands down the best place to stay in Medellín. I’ll definitely be back!